POWER your summer with SAVINGS!
Our mission is power bill savings!
We’re all too familiar with the story of rising power prices and complex energy plans that are difficult to understand.
Most of us just want to pay a reasonable price for the power we use, but it takes time to review our bills, and with our busy lifestyles, it can be a challenge to find the time.
Based on our market analysis, residential customers pay between $300 and $700 more per year than others. That’s up to $1,400 more over 24 months.
Here at Wise Up, we’re taking on that challenge by offering South East Queensland (SEQ) residents an opportunity to review their existing energy plan and achieve power bill savings.
So don’t wait any longer, join us today!
- Electricity bills of more than $600 per quarter ($2,400 per year).
- Freestanding homes only in the Greater Brisbane SEQ – Energex
- Sorry no units as the consumption is generally too low.
What we will do for you
- Review your bills against what others pay.
- Check the setup of your electricity meter code (tariff).
- Use our comparison tools to establish if we can save you money.
- Negotiate on your behalf with the retailer.
- Follow through and keep you informed.
- Provide a personalised report explaining everything.
What you can expect
- An investment of $170 +GST.
- A trusted, independent service, we do not work for the retailers.
- You are in control and can decide if you wish to proceed.
There are a few things we’ll need from you before we can start:
- Electricity bill – one or four would be great. If you only have one, we’ll estimate your usage over a 12 month period (no one knows how much electricity they will use exactly but basing it on the last year is going to be a good place to start).
- Authorisation to discuss your bill and consumption with the retailers and in some cases we may also need to speak to your network provider Energex (we will send you an authority form once we’ve received your details).
- Payment – the one off cost of $170 +GST is payable when you accept this offer.
Terms and conditions:
Where Glaf Pty Ltd trading as Wise Up Energy Solutions (We/Us) agrees to perform an electricity review for the customer executing this agreement (You), we do so on the terms and conditions which follow, and they form our agreement with You.
1. Electricity Review Services
(a) We will perform a Residential Electricity Bill Review or Business Electricity Review at your request (the Review).
(b) Our Review will include a report with:
(i) An analysis of your individual electricity usage;
(ii) Alternative electricity suppliers;
(iii) A comparison of your previous invoices to what other electricity users pay in similar circumstances;
(iv) A review of the setup of your electricity meter code (tariff);
(v) Possible savings identified with alternative electricity suppliers.
(c) We will use reasonable care and diligence in the performance of the Review.
2. Your Obligations
(a) We use past electricity consumption as an indicator of future consumption in our Review and therefore:
(i) You must provide to Us your electricity invoices for the previous 12 months in order for Us to perform the Review; and
(ii) Where less than four previous electricity invoices are provided, You acknowledge that We will need to estimate your usage over a 12-month period, which may be less accurate than the actual usage for the prior 12 months.
(b) For both Retail Electricity Bill Review and a Business Electricity Review, We require your authorisation to discuss your invoices and consumption with the retailers and / or your network provider and You agree to sign a Letter of Authority form giving us such authorisation.
(c) Where we are conducting a Business Electricity Review, You are in addition to the invoices referred to in paragraph (a) required to:
(i) Provide your retail contract, metering contract and interval data for the prior 12-month period in order for Us to undertake the Review; or
(ii) In the event that You do not have that documentation, give us authorisation to obtain that information and documentation from relevant stakeholders on your behalf at the additional cost set out in our Quotation.
(d) You accept full responsibility for ensuring all information and content provided to Us is accurate and that we may rely on it for the purposes of the Review.
You acknowledge that:
(a) We do not receive any payments or commissions from electricity retailers or others;
(b) We are 100% independent of all electricity retailers; and
(c) Where we obtain information and/or documentation from retailers, network providers and other stakeholders, we will necessarily rely on the content of that information and documentation being accurate in performing the Review.
4. Our Fees
(a) Our fees to prepare a Review are as notified on our website from time to time and are exclusive of GST.
(b) If You require additional services in addition to those outlined, We may agree to provide those for an additional fee on these terms and conditions.
(c) If We have conducted a Residential Electricity Bill Review, and a new retail agreement which is recommended in the Review does not proceed due to the Retailer, We will refund 100% of the Fees to You.
5. Invoicing and Payment
(a) An invoice will be issued upon acceptance by Us of a request to undertake a Review and will be payable prior to us being required to commence the Review or deliver any report or feedback to You.
(b) If you fail to pay an invoice issued by us in full, We will not be required to undertake the Review.
A party must not, without the prior written consent of the other, use or disclose the other parties Confidential Information unless expressly permitted by this agreement or as required to do so by law or any regulatory authority.
7. Limitation of Liability
To the fullest extent permitted by law, We exclude:
(a) All representations, warranties and terms other than those set out in this agreement; and
(b) All liability with respect to the Review and any report produced in the course of undertaking the Review, including any consequential or incidental damages arising out or in connection with the provision of our services.
8. General Matters: Unless We agree with You otherwise:
(a) Nothing in this agreement constitutes Us as an employee, partner or agent of You or any other relationship between the parties.
(b) This agreement is governed by the laws of Queensland and the parties submit to the jurisdiction of the courts of Queensland.
(c) This agreement is the entire agreement and understanding between the parties on everything connected with the subject matter of this agreement and supersedes any prior understanding, arrangement or representation or agreement between the parties as to the subject matter contained in this agreement.
(d) An amendment or variation to this agreement is not effective unless it is in writing and signed by all the parties.
(e) If anything in this agreement is unenforceable, illegal or void, it is severed, and the rest of the agreement remains in force.