We have recently worked with a large not-for-profit organisation who provide disability support services across Queensland and northern NSW.
Although this NFP was quite diligent and staff relatively informed, there were elements to understanding energy cost management and procurement that they were missing.
As a result, costs were not optimal.
As with many large organisations, responsibility for procurement had changed hands over time.
- 70 + sites spread over two states, where there are different network providers.
- Several different types of contracts and retailer providers.
- Energy usage per site was quite variable, so they were in different electricity buying categories with different rules applying to each category in each network.
- Lack of visibility of energy usage and contracts across all sites.
- Lack of central coordination and knowledge in energy cost management and procurement.
- Some contacts had expired, resulting in higher overall charges.
- Energy experts were not checking Bills.