Your Fractional Energy Cost Manager
We don't sell energy. We help you buy it smarter.
Most businesses don't have an energy manager on staff. WiseUp gives you your own energy cost manager, paid by you alone. You get the support, industry know-how and tools of an in-house energy manager, as much or as little as you need.
We're based in Brisbane and work with businesses across Australia.

Energy bills shouldn't feel like a puzzle
Australia's energy market is complicated, and most business owners aren't really sure what they're paying for.
- Confused by your energy bills? Network, demand, metering and environmental charges make it hard to see what you're really paying for.
- Unexpected charges in your energy bill? Missed contract renewals, tariff changes, equipment failures and billing errors can all impact your costs.
- Struggling to get the right energy contract? Dealing with brokers and retailers, comparing offers and working through the fine print takes time most businesses don't have.
- Thinking about solar? Working out the right system size and the real return, then making sure it keeps performing over its life, is harder than the sales pitch suggests.
- Every extra site multiplies the problem. Different retailers, tariffs, contract dates and bill formats, and no single view of what the whole organisation pays.
That's where WiseUp comes in. You pay us, and nobody else does, so our advice is independent, with no commission in your rates, ever. Every recommendation is backed by your own energy data and explained in plain English, and every decision stays yours, whether you have one site or many.
Work with us as your fractional energy manager all year, or bring us in for a one-off job such as a contract tender, a bill audit or a solar decision.
How we work: the WiseUp System
The WiseUp System is how we manage your energy costs. It has four parts.
- Capture. Every bill, meter reading, contract and tariff captured straight from the source, with metering set up direct, independent of your retailer.
- Analyse. Your meter data analysed into clear numbers, dashboards, forecasts and reporting, with direct access for you and your team.
- Act. Your queries answered, tariffs questioned, tenders run, contracts planned, solar reconciled, disputes taken up with your retailer.
- Watch. All year: every bill checked line by line, prices and rollovers tracked, your roadmap kept current.
Our services
365 Energy Cost Management
Read about 365 Energy Cost ManagementEnergy costs change all year. Contracts roll over, network charges change and errors creep in. With 365 Energy Cost Management, your own energy cost manager watches your costs every day of the year and deals with your retailer for you.
Energy Procurement
Read about Energy ProcurementThe rate is just the start. We run the tender or negotiate direct with retailers, test every offer against your usage and contract needs, and recommend the contract that fits your business.
Energy Cost Support
Read about Energy Cost SupportSupport for the job in front of you: a bill and tariff review, a budget forecast, a contract decision or a network tariff change. We deal with your retailer on your behalf.
Energy Bill Audits
Read about Energy Bill AuditsWe check every line of your bills against your contract, your tariff and your meter data. Where a charge is wrong, we raise it with your retailer and see it through to a credit or refund.
Who we help
Every business uses energy, but not every business has the same needs. We work with aged care providers, private schools, shopping centres, manufacturing, industrial and agriculture, to name a few.
- Multi-site businesses. One dashboard for energy across all your locations, with every site's bills and contracts in one place, and your whole organisation's purchasing power behind your contracts.
- Manufacturers and large energy users. Understand your peak demand and demand charges, and make sure your network tariff suits how you run.
- Facilities managers. Stay on top of the bills, meters and contracts for every building you look after, with someone to deal with the retailers for you.
- Solar adopters. See whether your system is delivering what you were promised, and whether your bills and credits match what it produces.
- Small and medium businesses. Get clear on what you pay and why, and get a contract and tariff that fit your business.
Who we work with
What our clients say
“Sharon found and presented the complex array of services and accounts that we have so that it can be managed as a whole, with us the driver. Her advice has been most valuable for the work done but also for the confidence that we now have with respect to the power market.”
Coridon Bliss
Facilities Manager, Queensland Police-Citizens Youth Welfare Association
“Her service gave my board a complete transparent report in an easy to read format, ensuring they could make a confident decision on our solar purchase.”
Ashley Dowd
Moranbah Community Workers Club
“Her knowledge with regards to electricity charges, rules & regulations is significant, and her patience in explaining the why's and why not's is amazing, and helped us to be very comfortable in our decision making.”
Pam and David Russell
Brumbys Bakery, Park Ridge
“I was struck by how knowledgeable Sharon is about the energy industry. She worked with us to review our electricity and gas and managed the process of changing retailers.”
Anthony Doogan
Retail Food Group
“Working with Wise Up Energy has taught me so much about the energy industry. I sit down with Sharon regularly to talk about my energy, and what I should be doing to keep costs low.”
Terry Stehbens
Owner, Redcliffe Friendly Grocer
“She spent as much time as we needed explaining a very complicated system. I'd recommend her service to others without hesitation.”
Sister Veronica
St Michaels Church
Your data, in your hands
Your energy data is the evidence behind every energy decision: what you pay, what you sign, and what you invest in. Without it, you're deciding blind, and someone else is deciding for you.
We bring it together in one place: your metering data, billing data and solar inverter data, read against network tariffs and environmental charges.
We set up your metering direct, always at a lower rate than through your retailer, and turn all of it into numbers you and your team can use at any time. Your data on the WiseUp analytics platform is held on Australian servers.
Frequently asked questions
Why is my business energy bill so high?
Usually because of the charges around your usage, not the usage itself. Your energy contract usually covers only around half of a large business energy bill. The rest is mostly network charges, plus metering and environmental charges, and most businesses never question them. These charges can be wrong, out of date or poorly matched to how your site runs, and they're often where WiseUp Energy Solutions finds savings.
Your bill can also rise when your usage doesn't, because network tariffs, metering charges and retail rates change every year. The only way to know what's driving your cost is to go through the bill line by line. Most businesses have never had that done, so overcharges and mismatched tariffs can go unnoticed for years.
WiseUp Energy Solutions works with businesses across Australia and reads your energy bill the way your energy retailer never will: on your side, and paid by you alone. Talk to us and we'll explain what to look for.
How does WiseUp charge for its services?
WiseUp Energy Solutions charges a fee paid by you alone. It's quoted upfront and fixed before we start. No energy retailer, metering provider or solar supplier pays WiseUp, and there is no commission in your rates, ever, so you can see exactly what you pay us and what you pay your energy retailer.
Many businesses engage WiseUp for a single project, such as a tender, a network tariff review or a bill audit, quoted as a fixed fee. For some businesses we work with, ongoing support through 365 Energy Cost Management, such as our CORE plan, is a better fit: an affordable monthly fee per site that includes your own login to your meter data and bill data, every energy bill checked, and a discount on projects. It's an option, never a requirement. The first conversation is free, and you'll have your price in writing before any work starts. Talk to us.
What does a Value Added Service (VAS) charge on my energy bill mean?
A Value Added Service (VAS) charge is a fee on your energy bill, usually linked to metering, that can include a payment passed on to a third party. Despite the name, it may add no value for your business, and many businesses don't know it's there or who it pays.
Here's how it can work: the charge is collected through your bill, passed from your energy retailer to the metering provider, and part of it is then paid on to a third party, such as whoever arranged your contract. So a cost that looks like a standard metering fee can be partly funding someone else.
WiseUp Energy Solutions receives no VAS or metering payments of any kind. When we review your energy bill, we show you what each charge is for, including any that are paying someone else.
How can I reduce my business energy costs without cutting usage?
Using less energy is only one lever, and often not the biggest. Many businesses save more by moving to the right network tariff, reducing demand charges, correcting billing errors and buying their next energy contract at the right time in the market, all without changing how they operate.
WiseUp Energy Solutions analyses your meter data and bill data, contracts and tariffs to find these opportunities, then manages the changes with your energy retailer and network for you. Every recommendation is backed by evidence and made in your interest, because WiseUp is paid by you alone, with no commission in your rates, ever.
What should I ask before hiring an energy broker or consultant?
Ask how they are paid, and by whom. Some advisers are paid a fee by you. Others receive a commission from the energy retailer, which is usually built into the rates you pay. Both can be legitimate, but you should know which applies, and how much it is, before you sign.
Other questions worth asking: Which energy retailers will you approach? Who can access my meter data and bill data? What happens after the contract is signed? Do you follow the National Customer Code for Energy Brokers, Consultants and Retailers?
WiseUp Energy Solutions charges one fee, quoted upfront and fixed before we start. Since we started in 2016, no energy retailer, metering provider or solar supplier has ever paid us.
Does WiseUp follow an industry code of conduct?
Yes. WiseUp Energy Solutions founder Sharon Musker helped build the National Customer Code for Energy Brokers, Consultants and Retailers, is a founding member of the Customer Code Council and, as at October 2026, is its co-chair. The Code sets standards for how energy advisers deal with business customers, including being clear about how they are paid.
Latest news
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In June 2025, Australia's Energy Minister Chris Bowen conceded that the Default Market Offer (DMO) wasn't working as hoped. Many energy-savvy businesses already suspected it.
Understanding Energy Data
This article will explain what energy data is, its significance and how analysing the data can assist in reducing energy costs for your business. We'll also discuss the impact of charges associated with energy contracts, networks and levies and how we can help you plan for future energy needs. By the end, you'll have a better understanding of energy data and its impact on managing your business's energy more effectively and efficiently.
Network Tariffs Explained
Energy bills can be overwhelming with all the different charges and tariffs. It's easy to just focus on the total amount due, but by taking the time to understand your bill you can uncover some money-saving opportunities. Let's dive into this in more detail and guide you in identifying those opportunities.
- 250+ organisations
- 1,000+ meters reviewed
- 10+ years commission-free
Talk to us
The first conversation is free. Tell us about your business, your sites and what's on your mind. Some businesses want support all year; others need help at a key moment. We'll work out together which fits you, and tell you plainly how we can help.
Or call us on 0428 918 180.
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