Energy Solutions Delivered the WiseUp Way.
- We are a small family business, 100% Australian owned with all operations and staff based in Australia.
- You’ll never have to wait hours on hold to discuss your energy needs.
- No bots, no call centres – a real expert is just a phone call away.
- We will fiercely advocate for you and will get you a better outcome.
- If we can’t get you a better outcome, we’ll explain why and won’t charge you a cent.
Our 5-Star Value Promise
Energy Solutions Value that is 100% Measurable.
- Reduced Energy Costs – Lower overall energy costs than would be achieved directly by the client.
- Data-Driven Analytics – Energy usage & pricing data explained in plain terms.
- Detailed Reports – To define the current state and provide strategy for a better future state position.
- Information – To make better-informed decisions for the business.
- Industry Access – To bespoke energy deals negotiated through our industry relationships.
Our 5-Star Service Promise
Energy Solutions Service that is 100% Measurable.
We abide by the commitments set out in National Customer Code, Energy Brokers, Consultants & Retailers.
- Trust – We demonstrate integrity in every interaction to uphold customer confidence.
- Customer Centricity – Our clients are at the centre of our business, and we listen to their needs.
- Transparency – There is a reason for everything we do, which is measurable and traceable.
- Fit for Purpose – The situation and client needs are at the centre of our recommendations.
- Accountability – We always strive to meet our client’s needs. Still, we will take appropriate action to rectify through our dispute resolution process if we slip up.
WiseUp Energy Solutions was born in 2016 because we felt energy customers were getting a bad deal. Many energy solutions were cookie-cutter and designed with built-in commissions and incentives that did not value the Customer.
We saw a massive gap in the market. We knew we could provide energy Customers better value and more personalised service. There had to be a smarter way!
We believe that every Business deserves a fair go and that no one should pay a cent more for power than necessary.
WiseUp is passionate about driving down costs for Business. Our expertise in energy cost management sets us apart from competitors in the energy sector.
We are Business Energy Strategists providing independent advice for clients to wise up to the energy market to cut energy costs.
Our clients are in the box seat to understand the mysteries of electricity and gas bills. We provide a trusted source of truth, so you do not fall prey to dodgy sales tactics.
Electricity bills, electricity contracts, energy procurement, solar efficiency and solar energy – we love them all! We know where to look to find savings. There’s far more to it than just comparing the market for the cheapest rates. Yes, we do get our clients the lowest market rates every time.
So far, we have saved our clients millions and millions of dollars with cheaper energy deals and tailored, fit for purpose solutions. We also helped them make critical decisions in solar procurement and stopped them from signing contracts that were not in their best interests.
This company is only warming up. We are excited to grow the Business so more energy consumers can get a better deal and know that they have energy experts in their corner.
Sharon Musker – Business Energy Strategist
- Energy cost management expert.
- Customer Code Council member on the National Customer Code for Energy Brokers, Consultants and Retailers. Code Council Members
- Fierce, independent, customer advocate.